Delete your account
Delete a passenger or driver account in the app. If you cannot open the app, email us from the address on the account.
In the app
Open Profile, then Security, then Delete account. The same path is in the passenger app and the driver app.
If the account has a password, enter it. A Google or Apple account with no password uses the sign-in you already have. A paid trip that has not ended yet has to finish first. Money left in the wallet does not stop deletion.
What is removed
Your name, email, phone, photo, address, emergency contact, and saved sign-in are removed. Every session and push device is signed out. The email and phone can be used on a new account.
What we keep
Bookings, payments, wallet records, and driver earnings stay so trips can still be reported. Trip records needed for tax, safety, or legal reporting stay for the period Nigerian law requires. Payment card numbers are not stored on Chyft servers.
If you cannot open the app
Write to info@chyft.com.ng with the subject "Delete my Chyft account". Include the phone number on the account and whether you use the passenger or driver app.
More detail is in the Privacy Policy.